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Is online purchase safe? |
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People should be aware that as long as they are dealing with reputable companies, online transactions are far more secure than the face-to-face transactions people perform every day. Online transactions eliminate the middle man, such as the waiter who processes your credit card payment, so there are less people who physically see your private information. |
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What happen if I selected an item and put into the shopping cart but do not proceed for a period of time? |
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Merchandise that has been put on the shopping cart will be reserved for a period of 4 hours for further execution by user. After this period, the merchandise would be taken out from the cart (quantity be reduced to 0 upon checkout) and be available for other customers. |
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When will I be billed? |
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Your credit card will not be billed until your order is ready to be shipped out. Please note that all products are subject to availability. |
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Do I have a choice in currency payment? |
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We transact in Malaysian Ringgit (RM). |
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Is my privacy protected? |
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Please refer to Privacy Policies. |
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Is my credit card information secure on the Internet? |
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We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. As for credit card information that you entered during the purchasing process, it would pass through our site to payment provider that we used; it is invisible to us. Please refer to Privacy Policies for more details. |
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Can I pay offline? |
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We do accept bank transfer or cash bank in. Please refer to Shipping & Payment for further details. |
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What shipping options are available? |
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Currently, we deliver our products throughout Malaysia. For destination in Malaysia, we offer each item RM6 for shipping. |
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When do I expect to receive the merchandise? |
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For standard delivery in Malaysia, please expect 3-5 working days. Please refer to Shipping & Payment for further details. |
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How to entitle wholesale price if purchase 4 items and up? (excluded accessory & promotion item) |
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Our system is upgrading, therefore wholesale price are not be able show here. Customer is advise drop us an order email then we're only might manually reply. Apparently, sorry to inform that we won't refund prior to those customer which has been paid via credit card or banked-in directly without our further notice. |
